Use this in an RFP or a first call. If a supplier cannot answer in writing, you do not have a production partner. Short answers below; process and numbers are linked, not restated.
- Do you sample before mass production? Physical sample after structure approval. Production does not start from a PDF. See how to order.
- What is the real MOQ? 10 kits for builds; 50 units for minifigure-only; prototype from 1. MOQ and pricing.
- Are the parts LEGO-branded? No. Compatible ABS for production orders. Not affiliated with the LEGO Group.
- How are brand colors matched? Pantone or brand guidelines; custom ABS mix is in scope. Tiles, pads, and box graphics share one approval loop.
- Who owns the artwork? NDA on request. Original designs. Confirm CAD ownership and that your livery is not reused for another client.
- What are the milestone dates? Draft, sample, bulk, QC photos — not a single “3–5 weeks.” Dates sit on the process page.
- What does QC include? In-line checks and a photo set before shipment. Premium programs can include a QC report. Agree AQL before goods leave the factory.
- How is packaging specified? Rigid gift box, numbered bags, manuals, certificates are line items. A booth kit and a VIP mailer do not share a default carton. Check cases for the format you need.
- Can you split shipments? Labeled cartons and packing lists by office. Put destinations in the first quantity line.
- What files do you need to quote? Logo, quantity, deadline, use case, and reference photos — not “just a logo.” Inquiry form.
- What are payment terms? Full payment before production; over $3,000 can run 50% / 50%. Details on the pricing guide.
- Who is the PM after the PO? Named PM, one thread for artwork and dates, reply within one business day.